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Puerto Rico Tree Frog

FAQ

Tips for your trip to paradise

What You Need to Know

  • Do I need a passport to travel to Puerto Rico?
    U.S. citizens do not need a passport to travel to Puerto Rico. Only a driver's license or another valid form of photo ID is needed to enter the country.
  • Do I need to speak Spanish?
    No! Spanish is the official language of Puerto Rico, but the local restaurants, bars and shops have bilingual staff who are fluent in English. Most locals around town speak English and are happy to engage in conversation!
  • What currency is used in Puerto Rico?
    The official currency in Puerto Rico is the US dollar. U.S. currency is accepted throughout the island.
  • What time is check-in and check-out?
    Check-in begins at 3PM and check-out is 11AM. Self-check in gives you the freedom to check in upon arrival! Be sure to check your arrival time. Many flights arrive in the overnight hours, if you are arriving in the overnight flight, you will need to book the night before to ensure check-in upon arrival.
  • How do I find The Beach Pad?
    Find us on Google Maps or Waze
  • What is the best way to get to Rincón?
    Aguadilla Airport (BQN) is approximately a 35 minute drive and is serviced by Jet Blue, United and Spirit Airlines. The San Juan Airport (SJU) has the most flights and airline carriers. Drive time from San Juan to Rincón is approximately 2.5 hours, or you can take an 8-passenger Cape Air airplane from San Juan to Mayaguez Airport. Mayaguez Airport (MAZ) is about a 25 minute drive to The Beach Pad.
  • Does The Beach Pad host groups and events?
    Yes, The Beach Pad can accommodate many group sizes, up to 22 guests. Options for entire property or multi-unit rentals. Visit our Group Rentals page to learn more, or Contact Us directly for more information.
  • Do I need to rent a car in Rincón?
    We recommend guests rent a car if they want the freedom to explore all of the beautiful beaches in the surrounding areas and have easy airport access. Here is a link for car rentals companies located on-site or close to these airports: San Juan (SJU) Car Rentals: https://aeropuertosju.com/en/car-rentals/ Aguadilla (BQN) Car rentals: https://www.airportflyer.com/bqn/rental-cars/ Mayaguez (MAZ) Car Rentals: https://www.skyscanner.com/car-rental-from/maz/car-rental-from-mayaguez-airport.html If you prefer not to rent a car, you can enjoy the local beach and many resturants within walking distance. For airport transfers & local transportation, we always recommend Enrique's Taxi. Please be sure to make arrangements with him in advance of needing his services. Enrique's Taxi +1 (787) 806-5514 goycoenrique@yahoo.com
  • How do I get to The Beach Pad from the airport?
    A rental car is recommended for guests to enjoy all Rincón has to offer. For airport transfers & local transportation, we always use Enrique's Taxi. Please be sure to make arrangements with him in advance of needing his services. Enrique's Taxi +1 (787) 806-5514 goycoenrique@yahoo.com From San Juan Airport, you can also request an Uber or hire a taxi from the airport. It’s important to note, Ubers are not available throughout the island in a consistent manner. Here is a link for car rentals companies located on-site or close to these airports: San Juan (SJU) Car Rentals: https://aeropuertosju.com/en/car-rentals/ Aguadilla (BQN) Car rentals: https://www.airportflyer.com/bqn/rental-cars/ Mayaguez (MAZ) Car Rentals: https://www.skyscanner.com/car-rental-from/maz/car-rental-from-mayaguez-airport.html
  • Does The Beach Pad host groups and events?
    Yes, The Beach Pad can accommodate many group sizes, up to 22 guests. Options for entire property or multi-unit rentals. Visit our Group Rentals page to learn more, or Contact Us directly for more information.
  • How does self check-in work?
    We have keyless entry using a unique code you will use to unlock the door. Three days before you arrive, we will send you a message with esential information including your door access code, directions, wifi password and more. If by any chance technology fails us and your code is not working, simply give us a call and we will give you access to the physical key stored in a lockbox at your door.
  • Is there parking at The Beach Pad?
    Yes, there is one complimentary parking space assigned to each unit. There is also free street parking. If you are renting the full property you can fit 5-6 vehicles on the property.
  • What activities are there in Rincón?
    Rincón has it all! Surf lessons, stand up paddle boarding, whale watching, deep sea fishing, diving, snorkeling, parasailing, horseback riding, art, dining, shopping, yoga, massage and more. You will receive a list of activities with your check-in guide.
  • I've heard Puerto Rico has a lot of power and water outages. Will I be affected at The Beach Pad?
    The Beach Pad has solar, and a commercial grade generator as a backup for city power, as well as a 1,000-gallon backup water system. We also use a solar water heater. We've learned that no plan is 100% foolproof but we try our very best to ensure no interruption of service during your stay.
  • How far is the closest beach?
    There are several entrances to Sandy Beach, the closest is at Tamboo Bar & Grill a short 2-3 minute walk away.
  • Does The Beach Pad have a pool?
    No we do not have a pool. The beach is a 2 minute walk away and Casa Isleña allows guests who dine at their restaurant to use their pool.
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